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At TripleAlert.com, we welcome your comments, suggestions and questions. If you are looking for a quick answer to a question, please visit our FAQ Section. For all other inquiries, please feel free to call, e-mail or write us using the contact information below.
Customer Care
PHONE
Contact us toll-free at 1-866-252-8809. For your convenience, our Call Center is open Monday-Friday from 6 a.m. to 6 p.m., Saturday-Sunday 8 a.m. to 5 p.m. Pacific Time.
REPORT DISPUTES
Please be aware that ConsumerInfo.com is not a credit bureau and cannot accept correspondence in regards to
credit report disputes, security alerts, or credit report freezes.
We are also unable to forward correspondence to the credit bureaus.
For information on how to dispute information on your credit report,
please visit our FAQ section.
CANCEL MEMBERSHIP
If you would like to cancel your membership, for your security, please call our toll-free number at 1-866-252-8809.
E-MAIL
For general information or product questions, send us an e-mail at triplealert.help@consumerinfo.com .
MAIL
Please send any correspondence to:
ConsumerInfo.com
Attn: Customer Care
PO Box 19729
Irvine, CA 92623-9729
NOTE: To achieve the highest level of privacy and security for e-mail and postal mail communications, please DO NOT include your Social Security number or personal account numbers in your message.
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